What should a leasing agent do if they know a crime took place in a property?

The most appropriate course of action is to understand the legal obligations and ethical responsibilities involved in disclosing crime information related to a property. In many jurisdictions, including Illinois, leasing agents are often expected to maintain a level of confidentiality regarding certain sensitive information, including crime occurrences, particularly if they are not directly relevant to the prospective tenant's safety or living experience.

In this context, not disclosing the fact of a crime may be seen as protecting the interests of the property owner, especially if the crime does not have direct implications for the current or prospective tenant's safety or the property's overall condition. A leasing agent must also consider that if disclosures of past crimes are not legally mandated and could potentially harm the owner's rental prospects or the reputation of the property, withholding such information may be justified.

It's essential for leasing agents to remain informed about local laws regarding disclosure obligations, as these can vary and may dictate different actions depending on the specifics of the situation, such as the nature and recency of the crime, and whether it poses an ongoing risk to residents. Balancing transparency with the interests of the property owner is crucial in maintaining ethical and effective real estate practices.