Illinois Leasing Agent Practice Exam

What does the CAN-SPAM Act require for commercial emails?

1. A business must use a general email address.

2. The valid physical postal address of the sender's business.

3. Emails must be sent only during business hours.

4. All emails must offer a subscription option.

The correct answer is: The valid physical postal address of the sender's business.

The CAN-SPAM Act requires that commercial emails include a valid physical postal address of the sender's business. This requirement serves to enhance transparency and accountability in email marketing practices. By providing a physical address, recipients can trust that there is a legitimate company behind the email, and it also allows them a means to contact the business if needed. This address must be accurate and can be a current street address, a P.O. Box, or any other valid mailing address associated with the sender's business. In contrast, using a general email address does not meet the specific requirements of the CAN-SPAM Act, which emphasizes the need for verifiable sender information. The act does not restrict when emails can be sent, meaning they can be sent at any time, and while offering a subscription option can be a good practice, it is not a mandated requirement by the act. Thus, including a valid physical address is a crucial element that ensures compliance with the CAN-SPAM regulations.